How are telehealth appointments scheduled in Epic?

The scheduling of telehealth appointments in Epic includes additional steps for technology setup, making this option the most accurate choice. When scheduling these appointments, it is essential to ensure that both the patient and the provider have the necessary technology in place to facilitate the virtual visit. This often involves confirming that the patient has access to a compatible device, a stable internet connection, and the appropriate software tools. These extra considerations are vital to ensure a seamless and effective telehealth experience, which is distinct from scheduling traditional in-person visits that do not require this level of technological preparation.

Other aspects may also play a role in how telehealth appointments are handled, such as patient verification, but this does not preclude the unique and specific requirement tied to technology in the scheduling process itself. The need for careful attention to technical aspects is a crucial differentiator in telehealth scheduling, ensuring that both the provider's and patient’s ability to connect virtually is adequately addressed.