How can users track patient wait times using Epic?

Tracking patient wait times using Epic is effectively accomplished through the generation of reports and dashboards. These tools provide users with comprehensive insights into various aspects of patient flow and scheduling, enabling them to visualize data over time, identify bottlenecks, and assess wait times across different departments or times of the day.

Reports can aggregate data from various sources within the Epic system, allowing users to sort and filter information related to patient check-in, appointment duration, and other relevant metrics that influence wait times. Dashboards, on the other hand, offer real-time visual representations of these metrics, allowing for quick assessments and timely interventions if wait times are exceeding acceptable limits.

By utilizing these reporting features, users can make informed decisions regarding staffing, resource allocation, and process improvements to enhance patient experience and reduce wait times effectively.