How do "hold times" affect scheduling in the Epic system?

Hold times play a crucial role in managing appointments within the Epic system by designating specific periods during which bookings for certain resources are paused. This pause can be necessary for various reasons, such as allowing for breaks between appointments, accommodating staff availability, or aligning with operational workflows. By effectively implementing hold times, healthcare organizations can optimize their scheduling processes, ensuring that resources are not overbooked and that patients receive the appropriate attention and care during their appointments.

Understanding how hold times function within scheduling helps providers maintain better control over their schedules, reducing the risk of conflicts and improving overall patient flow. This practice directly contributes to enhancing efficiency and service quality, aligning with best practices in healthcare management.