What does the Appointment desk tab - Active requests indicate?

Prepare for the Epic Scheduling Module Exam with flashcards, multiple-choice questions, and detailed explanations. Get exam-ready today!

The Appointment desk tab - Active requests indicates orders currently pending scheduling. This area is specifically designed to provide users with a clear view of all requests that are in queue and awaiting action, such as being scheduled for appointments. These requests represent ongoing processes where patients have expressed interest in securing an appointment, but scheduling has not yet been finalized.

Understanding the implications of this feature is essential for patient flow and resource management, as it helps staff prioritize which requests need attention in order to optimize scheduling efficiency and improve patient care. The other options do not correctly represent the function of the Active requests tab, as it does not deal with completed bookings, referrals awaiting confirmation, or cancelled requests. Each of those scenarios pertains to different stages in the appointment process and would typically be managed or viewed in other sections of the scheduling system.

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