What feature of Epic allows appointments to be prioritized based on urgency?

The feature that allows appointments to be prioritized based on urgency is known as priority scheduling. This functionality is critical in healthcare settings where timely patient care is essential. Priority scheduling enables staff to assess the urgency of appointments and allocate available time slots accordingly. By categorizing appointments into different priority levels, healthcare providers can ensure that patients with more immediate needs receive prompt attention, thus improving overall patient outcomes and optimizing the use of resources.

Cancellation management, pre-registration, and hold times serve different purposes in the scheduling process. Cancellation management deals with handling changes in patient appointments, pre-registration simplifies check-in processes, and hold times pertain to how long patients wait for their appointments, but none of these features directly prioritize appointments based on urgency. Understanding priority scheduling is fundamental for optimizing patient care workflows and ensuring efficient appointment handling in Epic.