What must you do if you need access to a specific visit type/provider while scheduling?

When you need access to a specific visit type or provider while scheduling, changing the department in the Make Appointment form is the correct approach. This action allows you to directly select the appropriate visit type and provider from the relevant department's offerings, ensuring that you align the appointment with the right resources.

In the context of Epic's Scheduling Module, providers are often categorized by their specific departments and specialties. Adjusting the department within the scheduling tool facilitates access to the correct options that may not be available in your current department’s selections. This is essential for efficiently managing appointments and ensuring patients are directed to the correct services.

Other actions, such as checking with the department head or waiting for regular staff, may delay the scheduling process and do not provide a proactive solution. Using a different scheduling tool could introduce complications and is generally not necessary if the current system can accommodate the necessary changes. Hence, updating the department in the appointment form is the most effective and immediate way to gain access to the required visit type/provider.