Which reports can be generated using the 'Reports' feature?

The choice of PT Recalls, Referral Action, and Wait List is correct because these types of reports are typically included in the 'Reports' feature of scheduling modules like Epic. This specific focus on operational and clinical performance metrics aligns with common functionalities found in healthcare scheduling systems, which aim to provide actionable insights into patient flow, treatment continuity, and resource management.

PT Recalls help in identifying patients due for follow-up services, which is crucial for maintaining ongoing patient care and ensuring that treatment plans are adhered to. Referral Action reports are essential for tracking the engagement and outcomes related to referrals made to specialists, thus ensuring that the healthcare system can manage and improve the continuum of care. The Wait List report effectively manages patients awaiting appointments, facilitating proactive scheduling and minimizing wait times, which enhances patient satisfaction and operational efficiency.

While the other choices involve important aspects of patient management and experience, they do not fit as well within the typical scope of operational and clinical reporting features of a scheduling module. Instead, they may represent broader patient management or feedback functionalities that are often handled in different sections or systems within the healthcare management software.